Our Mission
To be the Kenya's leading provider of customized and optimized Information Technology Solutions, Services, and Consulting to small-to-medium sized businesses that add exceptional customer value through its innovativeness and high quality.

Our Objective
To provide IT solutions and services that solve our customer's business problems.
We accomplish this objective through providing

(1) Unparalleled technological expertise
(2) Software from leading technology companies we've partnered with
(3) World-class customer service and professionalism.

Guiding Principles

(1) Are we still striving relentlessly to improve what we do and how we do it?
(2) Will it earn and be worthy of our client's honesty and trust?
(3) Does it leverage the Electra brand to build trust in our community?
(4) Will it improve our client's business and save them time or money?
(5) Can all company and individual actions be compared to a world-class service organization?

Our Values
Commitment: We expect commitment to solve our customer's problems and get the job done.
Drive: We are passionate and committed to accomplishing our mission, objectives and goals.

Integrity: We are honest and direct in our dealings with everyone. We treat each other with respect and our conduct is exemplary.

Teamwork: We recognize that success is based on everyone cooperating and working together as a team.

Professionalism: We are the best in the industry and trust each other's skills, abilities, and judgment. We continuously raise the bar and expect outstanding performance.
Resourcefulness: We are creative in solving problems and tenacious in the face of adversity. We get the job done!

Service: Is people. It is communication, it is responsiveness to problems, and it is listening. It is interaction and relationship building with our customers; it is getting close to them.

Flexibility: We are flexible so that we can meet the challenges of each new day.

Change: We embrace change. We constantly look for the best ways to improve and build our business.

Balance: We believe in balance. We balance the ideal with the practical and profits with expenses. We balance our priorities. We work to balance our personal and work lives by focusing on the critical, streamlining our efforts, and being disciplined in our approach to work.

Quality: We believe that quality is the pursuit of service excellence within the boundaries of sound economic feasibility and value-oriented judgment. Quality is defined by meeting exact customer needs, expectations and preferences.

Technology: We are committed to state of the art technology to meet customer needs, scale the business, and reduce cost. We want to make Technology work for us and out clients.
Accountability: We are accountable. We don't make excuses. We make things happen. We deliver on our promises and agreements and verify that the problems are solved. Accountable to all internal and external customers.

Attitude: is everything. Attitude determines altitude. Positive attitude in everything
we do. We expect commitment to solve our customer's problems and get the job done. We are passionate and committed to accomplishing our mission, objectives and goals. We are honest and direct in our dealings with everyone. We treat each other with respect and our conduct is exemplary. We recognize that success is based on everyone cooperating and working together as a team.

We are the best in the industry and trust each other's skills, abilities, and judgment. We continuously raise the bar and expect outstanding performance. We are creative in solving problems and tenacious in the face of adversity. We get the job done! Is people. It is communication, it is responsiveness to problems, and it is listening. It is interaction and relationship building with our customers; it is getting close to them. We are flexible so that we can meet the challenges of each new day.

We embrace change. We constantly look for the best ways to improve and build our business. We believe in balance. We balance the ideal with the practical and profits with expenses. We balance our priorities. We work to balance our personal and work lives by focusing on the critical, streamlining our efforts, and being disciplined in our approach to work. We believe that quality is the pursuit of service excellence within the boundaries of sound economic feasibility and value-oriented judgment. Quality is defined by meeting exact customer needs, expectations and preferences.

We are committed to state of the art technology to meet customer needs, scale the business, and reduce cost. We want to make Technology work for us and out clients. We are accountable. We don't make excuses.
We make things happen. We deliver on our promises and agreements and verify that the problems are solved. Accountable to all internal and external customers. is everything. Attitude determines altitude. Positive attitude in everything we do.